Shoppers ask the AI
A visitor searches a business and asks whether it seems trustworthy before spending money.
How it works
A cleaner review system built around action, not noise.
OptimalReviews connects shoppers, real customers, and business owners in one simple workflow.
Customers submit verified experiences
Real customers submit transaction-linked satisfaction surveys that create stronger trust signals.
Businesses resolve privately
Companies can subscribe, claim their profile, respond to cases, and make goodwill offers.
Why it works
Better information for customers. Better recovery tools for businesses.
Verified Inputs
Receipt-linked submissions create stronger signals.
Private Resolution
Businesses get a chance to fix issues directly.
Trust Intelligence
The AI summarizes useful patterns, not review chaos.
Submit a Verified Customer Experience
Had a real experience with a company? Submit a secure satisfaction survey so the business can review the issue and respond privately.
Pricing model
Free for shoppers and customers. Paid for businesses.
Public users can ask the AI before shopping. Customers can submit verified experiences for free. Businesses pay for brand protection and response tools.
$0
For shoppers and verified customers.
- Ask AI about a business
- Submit verified satisfaction surveys
- Upload proof of purchase
- Track private business responses
Subscription
For companies that want to protect customer trust.
- Claim business profile
- Access private complaint queue
- Send special offers and resolutions
- Improve AI trust signals through action
Important:
The AI review agent should only summarize connected, verified, or clearly sourced data. It should not fabricate claims, ratings, or accusations about any business.